WorldShare Interlibrary Loan release notes, August 2021
Release Date: August 15, 2021
Introduction
This release of WorldShare Interlibrary Loan provides a new feature in addition to numerous bug fixes. This feature will help you manage more complex workflows, including:
Administrative actions
These items require immediate action or decisions.
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It's very important to clear your browser's cache before starting to work with WorldShare ILL! |
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Be sure to utilize Smart fulfillment functionality, including: |
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If the link to your library’s catalog has not been set up or if the link needs to be updated, follow the instructions below. When you have enabled your online catalog links, you can search your catalog for requested items as a borrower or lender. |
| Have you updated addresses within each of your borrower and lender Constant Data records in OCLC Service Configuration? If not, please do so on behalf of all your borrowing and lending partners. Address labels do not print properly unless the addresses are formatted correctly. |
| Have your contact information or lending policies changed? If so, please make the appropriate updates in OCLC Policies Directory. |
Follow-up actions
In an effort to keep your staff informed of new features and changes, you may also want to consider these items.
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Share these release notes with your colleagues. |
| Register for upcoming presentations included in the OCLC Resource Sharing Conference 2021 Web Series. |
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During the COVID-19 crisis, review the information summarized in this News post:
See also: |
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Have you signed up for email alerts for News in the Community Center? This will ensure that WorldShare Interlibrary Loan release notes and events will come straight to your inbox. |
New features and enhancements
Quickly see your library’s lending and borrowing turnaround times
You can now easily see your lending and borrowing turnaround time averages on the WorldShare Interlibrary Loan home page with the new turnaround time dashboard. The dashboard helps you evaluate how quickly borrowed items are getting to your patrons as well as how quickly your library is filling lending requests from other libraries. It also makes viewing turnaround times more convenient by eliminating the steps of logging in and downloading reports.
What data is available from the dashboard?
- The charts dashboard displays 365 days, on a rolling basis.
- Weekly averages serve as individual data points, and the most recently available figures are from the previous week.
- Separate data points are shown for copies and loans.
Data definitions
- Borrowing
- Request produced (when the request is first sent to lenders) to borrower received (when the borrower marks the item as received). This is the same way that borrowing turnaround time is calculated elsewhere.
- Lending
- Turnaround time values are calculated differently from lending turnaround time expressed elsewhere. Here, it is defined as:
- Lender assigned (when your library is first assigned the lending request) to borrower received (when the borrowing library marks the item as received)
- This figure takes into account shipping time, whereas the other lender turnaround time value reflects lender assigned to lender shipped.
- You can see the impact of shipping time by comparing monthly lending turnaround time figures in OCLC Usage Statistics (Lender Activity Overview Report) to what is seen in the turnaround time charts on the WorldShare Interlibrary Loan home page. The difference between the two values reflects the impact of shipping time.
- Lender assigned (when your library is first assigned the lending request) to borrower received (when the borrowing library marks the item as received)
- Turnaround time values are calculated differently from lending turnaround time expressed elsewhere. Here, it is defined as:
How can this data be used?
- Become more aware of your turnaround statistics over time.
- Track the impact of workflow changes you make to your ILL process.
- As a borrower, take advantage of new smart fulfillment features like using automated request manager to build smart lender strings.
- As a lender, get set up for real-time availability so you do not receive requests for items that are checked out, missing, in repair, etc.
How can I improve my library’s turnaround time?
You can make improvements by using smart fullfillment features, as well as considering these tips to Improve turnaround time.
For more information about this new feature, see Turnaround Time dashboards.
Notes
Purchase Options removed
The options on the Purchase tab for vendors such as AbeBooks, Amazon, Amazon Kindle, Barnes and Noble, Better World Books, and I-Tunes are no longer available within WorldShare ILL. These will be replaced in the future with an improved link experience.
CCC Get It Now and Reprints Desk Article Galaxy will continue to display when those options are available.
Bug fixes
For a list of current and recently fixed issues, see Known issues.
Future releases
Roadmap information is available in the OCLC Community Center.
Important links
Product Insights: Resource Sharing
To help you become familiar with the enhancements and fixes included in this release, please attend the upcoming webinar Product Insights: Resource Sharing.
Date: Thursday, October 21, 2:00pm, Eastern Daylight Time (New York, UTC -04:00)
Registration: https://www.oclc.org/content/community/en_us/interlibrary_loan/events/october-2021.html
Please note the session time zone when registering. The sessions will be recorded and archived for future viewing on the OCLC Community Center. Please register, even if you are unable to attend, to receive a link to the recorded session.
OCLC Resource Sharing Conference (RSC21) web series
OCLC invites you to view the recordings of the presentations from the OCLC Resource Sharing Conference web series. This year’s series of six free, virtual sessions featured electronic document delivery, controlled digital lending, and moving resource sharing forward during this challenging time.
RSC21 included these sessions:
- Tuesday, March 30, 1:00-2:30 pm | “Page, scan, send, reshelve: A mobile scanning station for ILL electronic document delivery service”
- Wednesday, April 28, 11:00 am-12:30 pm | “ILL and the pandemic: Learning from the unexpected”
- Wednesday, May 12, 1:00-2:30 pm | “Renewing resource sharing in challenging times: Collaborating to meet library user needs and demonstrating the value of ILL services”
- Tuesday, May 25, 1:00-2:30 pm | “Managing resource sharing during COVID-19 pandemic: Experiences and impacts—three perspectives”
- Thursday, June 10, 1:00-2:30 pm | “Controlled digital lending in two private academic libraries: Same services with diverse tools”
- Tuesday, June 15, 11:00 am-12:30 pm | “A look at ILL into the future: An update on your ILL services”
Recordings of these 60 minute presentations are available here.
Virtual Workshop Series: Learn how to fine-tune your ILL setup
The series included the following topics:
- Part 1: Fine-tune your policies and deflections (recording, slides, and checklist available)
- Part 2: Construct your custom holdings (recording, slides, and checklist available)
- Part 3: Automate your request process (recording, slides, and checklist available)
- Part 4: Curate and care for your constant data (recording, slides, and checklist available)
- Part 5: Make your usage statistics count (recording, slides, and checklist available)
Support websites
Support information for this product and related products can be found at: