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OCLC Support

Why are there spikes in our Turnaround time graph?

Applies to
  • WorldShare Interlibrary Loan
  • Tipasa
Answer

The current calculation on the chart reflects the time it took from when the lender received the copy request to when the borrowing library marked the request to received, which can cause delays and thus a spike in the graph.

Additional information

Turnaround Time dashboards

Page ID
59454