In the left panel under Assist Patrons search for the patron to edit their hold. Enter the patron barcode to search or use search with a different index. Click on the patron name to view their details.
Alter the time an item will remain on the hold shelf or change the pickup location for an item already on the hold shelf.
Note: Changes to the shelf expiry date can be made only while the hold is still active. Once the expiry date has passed, you will not be able to extend the shelf period.
From the patron record:
Deleting a hold will trigger a hold expiration notification to the patron. You cannot delete a hold if the item's status is In Transit.
Items on the hold shelf that have been canceled or expired will need to be cleared. See Clear hold shelf for more information.
Deleting a hold will trigger a hold expiration notification to the patron. You cannot delete a hold if the item's status is In Transit.
Items on the hold shelf that have been canceled or expired will need to be cleared. See Clear hold shelf for more information.
Note: Preferences are retained per your user account.