Odd WorldShare screen after role change
Symptom
- After making changes to a user's roles, they no longer see large swaths of the regular module, can't edit records, or see buttons they used to see.
Applies to
- WorldShare Record Manager
- WorldShare Interlibrary loan
- WorldShare Circulation
- WorldShare Acquisitions
- WorldShare Analytics
- WorldShare License Manager
- WorldShare Collection Manager
Resolution
Often this will happen if you have accidentally downloaded an incomplete page or a corrupt cookie. In that case, clearing your browser cache/cookies should resolve the issue.
It can also happen if you assign a role to a user that conflicts with a more powerful role they have. The following roles can limit a user's capabilities and cause conflicts for user accounts:
Cataloging Basic
Cataloging Simplified
Cataloging Limited
Cataloging Evaluation - This is no longer used and should never be assigned.
WorldShare ILL Partner
Additional information
There is more information about roles that are available in WorldShare.