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OCLC Support

Why are links not displaying in WorldCat Discovery for a selected collection in WorldShare Collection Manager?

  • Instead of links to electronic resources showing up in WorldCat Discovery, I see a message that says "We are unable to get availability information for this item at your institution.  Please speak with your librarian.
  • In WorldCat Discovery the title looks to be formatted as a journal.  However, in WorldShare Collection Manager the title is listed as an eBook, and there is no setting for an ISSN. 
Applies to
  • WorldCat Discovery
  • WorldShare Collection Manager

The links are not appearing because the format in WorldCat Discovery doesn't match the format in WorldShare Collection Manager.  For example, an eBook in Discovery won't display a journal's Knowledge Base link, even if it shares an OCLC number.

If this is the case, please contact OCLC Support to have the format corrected.

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