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Unable to save error when trying to save Collection Manager Institution Settings

Symptom
  • You are unable to save changes to your Institution settings in Collection Manager due to an "Unable to Save" error. 
Applies to
  • Collection Manager
  • Knowledge base
Resolution

This error means that a setting in any tab of the Institution Settings is incorrect. The tab with the issue will be highlighted in red. Click on that tab and you should see a message underneath the field with the issue. Use the message to resolve the problem. There are some known causes:

  • Required field that is empty or has no selection 
  • Required fields set to something disallowed
  • Blank spaces in the textbox either before or after the text 

If you have any clearing this error, contact OCLC Support.

Page ID
28442