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OCLC Support

How to find my Microsoft Office version info

Applies to
  • Connexion client 3.x

  • Any OCLC product that relies on Microsoft Office for functionality


The error you’re experiencing may be due to an Office incompatibility.  Please send us a screenshot of your Office, About window.  To do this:

1. Open Word or Excel.

2. Open a blank Word doc or blank Excel worksheet.

3. Click File > Account > About.

Please send a screenshot of that window. It should identify the Office version and bit size.

Información complementaria

Link to the Microsoft version table

Page ID