Why am I getting error message "No matching Collection Type Policy"?
Symptom
- No matching location policy error comes up when trying to check in, check out or edit an item record
Applies to
- WMS Circulation
- WMS Acquisitions
Resolution
This means that no Collection Type Policy was created that covers this Holding Location, Shelving location and Material type mix. To resolve the issue, add a new Collection Type Policy to your Service Configuration under WMS Circulation. If the error persists after confirming that a policy is in place that covers that item mix, please contact OCLC Support with the item's barcode and the patron's barcode.