Featured OLIB Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for OLIB.
Most viewed articles
- The Username and Password fields are populating with my login credentials when I try to create a new user
- How to sign in to OLIB
- Why are patrons not receiving their overdue emails?
- How do I insert line breaks in the privacy policy hover text without it being in double line spacing?
- Where can I find the latest version of the OLIB schema? [SP13+]
- Why are some changes made to title records not visible in the audit trail?
- How do I subscribe to the OLIB users' mailing list?
- I cannot find the configurable privacy policy statements - where are these located?
- What is the taxonomy that is used in OLIB?
- Do I need to cancel email notices in my test system? [Hosted OLIB]
- Why am I receiving several emails per hour for my reports?
- How do I unlock a user record? [Hosted OLIB]
- I have added a new attribute to the keyword search index however it is not being used in a keyword search
- A patron is unable to request an online reservation
- A new staff member's account is slow and not performing as others do?
Recently created articles
- Featured OLIB Troubleshooting articles ( created Fri Apr 28, 2023 )
- If you delete expired users using the “Users For Auto-Deletion” folder, will the copies on loan for that user also be deleted? And if it was the last copy of the title, will the title also be deleted? ( created Fri Jun 05, 2020 )
- How do I renew all items on loan to a group of users with minimum checks? ( created Tue Mar 24, 2020 )
- How do I change my name in OLIB Web? ( created Fri Mar 13, 2020 )
- I have just tried to log in to OLIB WebView and received an account expired error message ( created Fri Feb 07, 2020 )
- Can deleted titles/users be recovered? ( created Fri Jan 31, 2020 )
- How do I display User Expiry Date in the user details screen of OLIB Folio? ( created Fri Jan 17, 2020 )
- I have deleted a sheet by accident ( created Fri Nov 08, 2019 )
- I am unable to return a book after cancelling a reservation ( created Wed Nov 06, 2019 )
- Some of our student record files have not imported into OLIB ( created Fri Nov 01, 2019 )
- How do I find out my OLIB username/password? ( created Fri Jul 26, 2019 )
- Setting default sorting for indexes ( created Fri Jun 14, 2019 )
- How do I delete a user with enquiries attached? ( created Fri May 24, 2019 )
- How can I add a new attribute to the Refine Search dialog? ( created Mon Apr 08, 2019 )
- How can I attach an email list to a SDI alert? ( created Mon Apr 08, 2019 )
Recently updated articles
- Featured OLIB Troubleshooting articles ( updated Fri Apr 28, 2023 )
- What is the taxonomy that is used in OLIB? ( updated Tue Jul 13, 2021 )
- Where can I find the latest version of the OLIB schema? [SP13+] ( updated Thu Jan 28, 2021 )
- Why am I receiving several emails per hour for my reports? ( updated Tue Nov 17, 2020 )
- I cannot find the configurable privacy policy statements - where are these located? ( updated Tue Nov 17, 2020 )
- Why are some changes made to title records not visible in the audit trail? ( updated Thu Oct 15, 2020 )
- Staff accounts are unable to see Helpdesk Online links ( updated Thu Oct 15, 2020 )
- I have deleted a sheet by accident ( updated Thu Oct 15, 2020 )
- I have added a new attribute to the keyword search index however it is not being used in a keyword search ( updated Thu Oct 15, 2020 )
- I am no longer able to attach files to my item records ( updated Thu Oct 15, 2020 )
- How to sign in to OLIB ( updated Thu Oct 15, 2020 )
- How do I view all items with a specific copy category? ( updated Thu Oct 15, 2020 )
- How do I renew all items on loan to a group of users with minimum checks? ( updated Thu Oct 15, 2020 )
- How do I insert line breaks in the privacy policy hover text without it being in double line spacing? ( updated Thu Oct 15, 2020 )
- How do I export MARC records to OVID? ( updated Thu Oct 15, 2020 )