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Why am I getting the error message "The Constant Data Record Name can only contain letters and numbers" when I try to update Borrower Data for WorldShare ILL?

Symptom
  • Error message "The Constant Data Record Name can only contain letters and numbers" appears when trying to update Constant Data Record Name in Service Configuration > WorldShare ILL > Borrower Data
Applies to
  • WorldShare Interlibrary Loan 
Resolution

If you get this error, check for these possibilities:

  • Remove any non-alphabetic or non-numeric characters from the record name
  • Do not include spaces if the record name contains more than one word
  • Ensure that no Lender or Borrower constant data records match in title
Page ID
25172