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How do I update the email address and contact name for WorldShare ILL?

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Objective
  • Change email address for ILL contact information in WorldShare ILL.
Applies to
  • WorldShare ILL
  • Tipasa
Steps

Update this information in the Policies Directory and the OCLC Service Configuration.

  1. Go to Interlibrary Loan Home > Policies Directory > Contacts > Lending Information.
  2. Click the edit button in the upper right-hand corner.
  3. Update the contact name in the Attention section.
  4. Update the contact email address in the Email section.
  5. Sign in to OCLC Service Configuration > WorldShare ILL > Borrower Data.
  6. Update the contact name in the Attention section in the Shipping and Contact Info and Bill to sections and click Save.
  7. Update the contact email in the address in the Email section in the Shipping and Contact Info and Bill to sections and click Save.

Note, only one email address can be added to these fields, if possible, use a general email address.

Page ID
11305