Smart fulfillment functionality across OCLC resource sharing services (WorldShare Interlibrary Loan, Tipasa, and ILLiad) saves time while processing lending requests and gets items to library users quickly.
If you need additional assistance with setting up automation:
Smart fulfillment feature | Configure | Benefits for borrowers | Benefits for lenders |
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Real-time availability for ILL |
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Automated Request Manager (ARM) for Borrowing |
See Automated Request Manager. Learn more in a training course: Automated Request Manager |
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Automated Request Manager (ARM) for Lending |
See Automated Request Manager. Learn more in a training course: Automated Request Manager |
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Smart lender strings |
See Smart lender strings through the Automated Request Manager and Other OCLC Services that interact with smart fulfillment. |
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Express program |
Libraries are invited to join based on historical ILL data. See Express program. |
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