I am working remotely with ILLiad and I am able to connect, but I am getting a slow response time
Symptom
- You are able to connect remotely with ILLiad, but you are getting a slow response time.
Applies to
- ILLiad
Resolution
Here are some troubleshooting tips you should use to resolve the issue:
- Please contact your Internet Service Provider (ISP) to make sure they are not having issues there.
- Then check with your Network and make sure they do not have any Bandwidth restrictions on your connection to your SQL Server on port 1433 or 1344.
- If you are hosed by OCLC, and your network people say they are having no issues, please contact OCLC Support to see if we are having issues.