Why am I receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution?
Symptom
- I am receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution
Applies to
- WorldShare Collection Manager
Resolution
If you are getting reports for another institution, the authorization number in Reports is likely incorrect. To edit this, follow these steps:
- In WorldShare, navigate to Metadata > Institution Settings > Reports
- Ensure that your library's correct 9-digit authorization number (beginning with 100) is added to this section
- Click Save
If you do not know your authorization number, contact OCLC Support.