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Servicio de soporte de OCLC

Why can I not log into Connexion with my authorization?

Symptom
  • Authorization Failed - Authorization or Password Incorrect
Applies to
  • Connexion client all versions
Resolution

1.Ensure you are using the correct authorization format with hyphens: 100-XXX-XXX

If you have the authorization spaced out without hyphens, it will fail to log you in.

2.) Double-check you are entering the correct password. If you do not know the password, contact OCLC Support with the authorization and your OCLC symbol.

Page ID
25898