OCLCPermissions shows Not Installed

Symptom

• I ran OCLCPermissions (as administrator) because the Label program shuts down when I attempt to print labels.  Also,  the top six lines say Not Installed instead of Read or Read-Write. 

 

Applies to

• OCLC Cataloging Label program

Resolution

Step 1: Verify all files and registry keys are present.

1. Right-mouse click the Label program icon.  
2. Choose Run as administrator.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.  
3. After the Label program starts, close it; this step creates any missing files or registry keys.
4. Rerun (as administrator) OCLCPermissions.  

If the top six lines still say Not Installed (which is rare), proceed to Step 2 to set permissions manually.

Step 2: Manually set permissions

Three file permissions and two registry key permissions must be changed.

The following process requires administrator Privileges.

File and folder permissions

1. Navigate to C:.
2. Right click the OCLCApps folder and select Properties.
3. Click the Security tab.
4. Click Edit.
5. Select Users in the Group or user names list.
6. Click Allow for full control.
7. OK out.

There are two files in the C:\Windows folder that start with MKDE that need to be changed:
C:\Windows\MKDEMSG.LOG 
C:\Windows\MKDEWE.TRN
For each of these files:

1. Right click the MKDE file and select Properties.
2. Click the Security tab.
3. Click Edit.
4. Select Users in the Group or user names list.
5. Click Allow for full control.
6. OK out.

If you don't see the MKDE files in the Windows folder, Windows 10 has moved them to its virtual store and permissions will be set automatically.

Registry permissions; open Regedit

Navigate to these two keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Btrieve Technologies
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\OCLC

Give each key above full control.

 

Page ID

13925