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I am getting the message: "An error has occurred with your search, please retry"

Applies to
  • Connexion Client    

Check your search settings to see whether you have the second search term set to "AND" with a blank space in text box itself. Switching the search to use "OR" and/or erasing the blank space will resolve the issue.

If the solution above does not resolve the issue, this could be related to an issue with the local file.  Please check the local file manager to make sure that the local file pathing is set up correctly.  You can also run the file repair/compact tool on a file if the pathing is correct, but you are still getting the error.  Finally, creating a new local file can resolve this issue.

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