User Information Paths and Logs
Find out how to access and use the User Information Paths and Logs window in Connexion client.
Purpose of the User Information Paths and Logs window
With the click of a single button, you can open client folders and/or log files that store information helpful for troubleshooting without having to navigate from Windows Explorer. You can open:
- The installation folder that contains the client executable file, macro book files, and the client system information file.
- The application data folder that contains your export settings and two log files for troubleshooting.
- The folder that contains your profile (all of your client settings and customizations).
- Either of the two log files in the application folder.
Access the User Information Paths and Logs window
- Navigate to View > User Information or press <Alt><V><U>.
- Click Paths and Logs.
- Haga clic en Cerrar.
User Information Paths and Logs window: Features and buttons
Característica | How to use |
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Go buttons | From the top of the window moving down, click a Go button to open:
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View Host Response Log | Open the HostResponse.log file directly in Notepad or a text editor selected as the default in Windows. The information stored in this file can help with troubleshooting system response problems and can be emailed to technical support. |
View Local File Errors Log | Open the LocalFileErrors.log file directly in Notepad or a text editor selected as the default in Windows. Information stored in this file can help with troubleshooting a fatal local file error and can be emailed to anyone who is helping with the problem. |
Button name | Click the button to... |
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Close | Click the button to close the View User Information Paths and Logs window (or press <Enter>). |