Skip to main content
OCLC Support

Why am I seeing this error message in Report Designer: You do not have access to one or more data providers

Symptom
  • When trying to create a custom report, the following error appears: You do not have access to one or more data providers. Only the data providers to which you have access will be refreshed. Do you want to continue? (error: ERR_WIS_30286)
Applies to
  • WorldShare Analytics
  • WorldShare Report Designer
Resolution

The report is likely pulling data from a module of WorldShare that your account doesn't have access to. To stop this error from appearing, ask a colleague with WorldShare Admin privileges to add the missing "Reports Viewer" role for the other modules of WorldShare to your account. If no one at your institution has access to make these accounts changes, please contact OCLC Support and include your WorldShare username and a screenshot of the error in your message.

Additional information

Reports and Report Designer roles

Page ID
52627