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OCLC Support

Why am I receiving "Vendor Authentication Took Longer than Expected" when testing our credentials?

Applies to
  • WorldShare License Manager
Answer

The "Vendor Authentication Took Longer than Expected" message occurs when the vendor takes longer than expected to return a response when testing SUSHI credentials.

You can test the vendor manually via a one-time or recurring harvest to ensure the credentials are valid and the connection is working as intended. A successful SUSHI harvest will return available data from the vendor.

Page ID
33386