Why is my SIP2 machine not reading non-Latin characters?

Symptom

• When scanning items into a SIP2 machine the title shows as question marks

Applies to

• WorldShare Circulation

Resolution

1. Log into Service Configuration and navigate to WMS Circulation> Integrations > SIP2 IP Addresses.
2. Select the relevant IP address for your SIP2 machine.
3. Check the settings.
4. If Character Encoding is set to Default (IBM850) change it to  UTF-8 and click save.

If Character Encoding is already set to UTF-8 contact OCLC Support

Additional information

SIP2 Addresses

Page ID