If ‘Prefer available items at the pickup location’ is set to No, can we forward the hold request to another branch?
Applies to
- WorldShare Circulation
Answer
Because the hold will be appearing on the Pull List for all branches, the option to forward a request to another branch will be unavailable as all branches will see the hold request in their Pull List.
Additional information
See Hold Request Policy for more information on settings for 'Prefer available items at the pickup location'.