I am unable to log in to the SFTP server.
Symptom
- When I try to log in to OCLC's FTP server, I am getting an error message that my username and/or password is invalid.
Applies to
- WorldShare Circulation
- WorldShare Analytics
- WorldShare Record Manager
- WorldShare Collection Manager
- WorldShare Acquisitions
Resolution
If you are getting an error message when attempting to log in to the server, please contact OCLC Support with the following information:
- Your OCLC symbol
- The error message(s) you are receiving
Additional information
Additional information can be found on the Exchange files with OCLC help page.