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OCLC Support

I am getting an error message when cataloging a book and it shows "null" in the call number.

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Symptom
  • When saving edits to an item in WorldShare Circulation, an error message displays at the top of the page  
  • A call number includes a value of "null" in the display
Applies to
  • WorldShare Circulation 
Resolution

A value of "null" may appear in a call number if a blank call number field is included in the record in WorldShare Circulation. Use the following steps to correct this issue: 

  1. Open WorldShare Circulation and go to Discover Items. 
  2. Bring up the item through a barcode search. 
  3. Select Edit Item.
  4. Use the minus option (-) to remove extraneous boxes for prefixes, cutters, and suffixes as needed. 
  5. Select Save Item. 
Additional information
  • If this does not fix the issue, please contact OCLC Support and provide a description of the issue and the barcode of the affected item. 
Page ID
10107