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Why am I getting a sign-in screen from the provider site when using EZproxy
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Symptom
- EZproxy is in the address bar, but a sign-in screen is being presented from the provider's website. Below are examples of EZproxy formatted URLs.
- https://www-accessscience-com.cptest.idm.oclc.org/
- http://www.accessscience.com.cptest.idm.oclc.org/
Resolution
- Verify the content provider has the EZproxy server IP address registered as an authorized IP address.
- If EZproxy is not in the address bar, make sure the local IP address/campus IP addresses are registered with the provider (ExcludeIP)
Page ID
27872